Online shopping and express postage is great when it works, especially during lockdown. But with so many more parcels and packages being sent via post -- the care of fragile items by post office staff and couriers seems almost non-existent. I decided to order some bone china, they arrived smashed. I requested a replacement, the replacement also arrived smashed. Moral of the story: Don't order china or glass during Covid19 or do so at your own risk!